FAQ

GOLDEN RULE

CUSTOMER SERVICE

OUR GOAL, YOUR 100% SATISFACTION OR MONEY BACK GUARANTEE

IF YOU LIKE TO DISCUSS ANY QUESTION OR CONCERN, PLEASE CALL (602) 909-3144 8:00 A--9:00 P ARIZONA TIME ZONE

We’ll Do our best to answer. Or leave a voice mail. OR PREFERRED PLEASE TEXT, Or email, for a convenient time of day for your time zone location, to goldenwingshorseshoes@gmail.com. We’ll return your inquiry, as quickly as possible.

QUESTIONS OR CONCERNS

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ORDERING-SHIPPING-PRICING

Are shoes sold separately or pairs?

Any quantity of shoes ordered are sold by pairs.

How do I place an order by phone?

For you protection we prefer encrypted Credit Card orders online. Phone orders may be placed at 602.909.3144.

What phone # may we call for info, or to discuss my order?

(602) 909-3144 9:00 AM-9:00 PM Arizona Time Zone

What are order options if there are no payment option for my location?

We do business worldwide on our website or via Amazon.

How quickly can I have shoes shipped? What does shipping cost?

Shoes shipped USPS PRIORITY MAIL. Shipping is $10.00 for 3 or less pairs of shoes. Shipping is FREE for 4 or more pairs in the contiguous United States. Additional shipping cost for AK and HI, and other countries are added to your order.

Where can I buy your shoes in Pennsylvania?

You can only buy directly from Goldenwingshorseshoes.com, or Amazon.

Do you ship to Canada, if so, approximate price?

Last four pairs shipped to Canada USPS charged an additional $26.90 S&H.

What phone should I call, package was damaged, & order was incomplete?

(602) 909-3144 9:00 AM-9:00 PM Arizona Time 100 % satisfaction guaranteed

Do you have a stock list for Australia to read about the product?

All product details are on our website & may be copied & printed.

Can I purchase shoes for delivery in Australia, if so what’s the cost?

Last four pairs shipped to Australia USPS charged an additional $38.60 S&H.

MULE FOOTED

Will the shoe fit a more oblong horse hoof than normal?
Can they be put on mules?

Mule footed horses usually fit better than mules. Several orders have been placed for mules using a larger shoe to gain length and trimming the shoe with nippers & rasp to fit. Mule hoof proportions and horses are different. The experiment has worked well on some mules, not so well on others.

FARRIER/ OWNER INSTALLATION

Do you have any farriers near Raleigh, N.C.?

Please check the farrier page. Easy to install, videos are online for Farriers and Owners.

Do you have directions for a farrier that’s never used them before?

Videos online for farriers or owners Shoes are easier to shoe than metal

Must a farrier have knowledge to mount them?

Any person can read the details watch videos online & apply the shoes.

Why is the Golden Ration important for these shoes?

Important for every horse with any shoes for proper alignment of the foundation for the entire horse, nature gave to each specific horse.

How are shoes modified to fit the hoof precisely?

With nippers or rasping only the shoe to fit the hoof.

What’s the purpose for the 2 front nail holes?

Mud Nails #5 for additional traction for toe area if needed.

Could you please send information about how to apply the shoes?

Videos online for farriers or owners Shoes are easier to shoe than metal.

PROPERLY SIZING

How do I fit the shoes properly without heating & bending?

Precise fitting using nippers, or rasping only the shoe, to fit the hoof allows the shoe to be fit perfectly as an extension of the natural hoof

How do I order correct size & convert inches to millimeters?
My horse wears a size 1, no idea how to convert to mm, it’s overwhelming for an owner, is there a number to call to get the right size?

Check online for detailed picture showing the bottom of the hoof with a red arrow across the widest part of the hoof in millimeters or convert inches to millimeters. Following are approximate inches/millimeter conversions.
110 mm = 4 5/16” 115mm =4 1/2” 120 mm = 4 13/16” 125mm=4 7/8” 130mm=5 1/4” 135mm =5 5/16” 140mm=5 ½” or call (602) 909-3144

Do I just put them on the front hooves?

Shoes are designed to help solve &/or avoid problems on both front &rear hooves, solving problems from sole to spine of your horse

What size do I order for a size O?
What size do I order for a double 00?
I’m confused, how do I size metric from inches?
What size should I order for a #4 size?

Horseshoe companies or brands use the 00-0-1-2-3-4, etc., for sizing.
Most brands are different measurements; thus, works only for that specific brand. Metric allows precise measurement across all brands sizing differences & as well as internationally. Please see inches to metric chart on the Products Page.

Do you make pony shoes?

Our smallest size is 110mm =4 /16” at widest part of the hoof. This shoe can be placed upon a smaller hoof nipping off the excess & rasping only the shoe to fit. The material matches natural hoof thus, can be drilled to guide nails into the shoe without using the holes provided, being careful to observe the correct nail placement based upon the white line limitation..

NAILS-GLUE-DURABILITY-RESETTING

How do these shoes attach to the hoof?

The holes are designed to lock in #6 City Head. Recommend #6 Mustad N.A. Clinch blocked firmly into shoe material. Best Practices - Farriers say "High Nails are Happy Nails."

Are these single-use shoes?
Are the shoes resettable?

Yes, Resettable Normally 2+ resets available depending upon terrain

Can the shoes be glued, if so, what glue is recommended?
Are epoxies used to assure a perfect fit?

Designed to lock #6 City Head nails into nail holes using clinch block to seat nails firmly into shoe material. Experiments are currently in progress using VETTEC Super Fast Glue with an update soon on results. No epoxies to fit. Only nippers and rasp for a perfect fit.

Do you have new shoes each time the horse is trimmed?
What’s the longevity compared to steel or aluminum?

Check out the installation videos at Goldenwingshorseshoes.com with shoes removed after 12 weeks due to farrier/owner schedule mix-up, that could have been reset Outlast metal shoes on most terrain.

Do the shoes stay tight at the heels, or pull away as the horse moves?

Shoes stay tight, & tough to remove. Just as with metal, nails should be clinch blocked firmly into the shoe material, aimed high. They exit where aimed. High Nails are Happy Nails.

LAMINITIUS=CUSHINGS-ISSUES

We have a pony that suffers from Laminitis, would these shoes help her?
What has been your experience for Laminitis horses?
Have a Cushings horse with Laminitis. I’m a barefoot believer, but horse has been in shoes for 5 months due to her deteriorating condition, What’s your experience with these types of horses in your shoes?
20-year-old Paso Fino mare has Cushings, Laminitis, & rotation in both front, is on aluminum with pads & silicone, would they be OK for her?
Mare with slight rotation R. F. hoof, when shod is fine, when barefoot a little gimpy, would your shoe help her healing process?

We don’t know, nor make any claim regarding Laminitis, Rotation, or Cushings Issues.
Several have ordered to experiment with Laminitis. We’ve asked they give us their assessment and opinion of their merit. None to our knowledge have ordered to experiment with a Cushings horse. Please check out the Testimonials page, for a review from an owner about a Laminitis Horse using Goldenwingshorseshoes and Golden Ratio Measuring and Trimming Protocol for your consideration. She has since using the shoes taken her horse to Barrell Racing Finals in 2 Canadian Provinces.

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NAVICULAR SYNDROME

Would this type of shoe be helpful to ease severe navicular pain?

We don’t know, nor make any claim regarding Navicular Syndrome.
Several have ordered to experiment with Navicular Syndrome. We’ve asked they give us their assessment and opinion of their merit. Please check out the Testimonials page, for a review from a farrier about a Sound Navicular Horse using Goldenwingshorseshoes and Golden Ratio Measuring and Trimming Protocol for your consideration.

LAMENESS & HOOF ISSUES

Do they help stumbling issues?

Designed to avoid and correct interference problems, these may be helpful if no underlying problems exist.

Long toe, underrun heels, with wedges, can these pull the heel/toe back?

Golden Ratio Measuring & Trimming Protocol may correct within 2-3, four-week shoeing cycles to allow the adjustment to natures alignment rather than using artificial wedge adjustment.

Do these shoes support the back of hoof and heels?

They are an extension of natural hoof, trimmed even with the hoof wall

Very thin soles, very lame, walks around in ½ acre paddock daily with boots, off late afternoon, on shavings, can he be more comfortable?
Will they help my mare with flat front feet, ouchy barefoot, won’t move?

Probably yes, but make take time to get accustomed to sole support

How do these shoes allow the hoof to expand & contract?

Shoes are a flexible extension similar to flexible natural hoof.

How is the frog able to function properly?

Exposed frogs interact directly with terrain barefoot, non-exposed frogs are considered to interact with shoes padded or a shoe material placed to avoid direct exposure with terrain. Goldenwingshorseshoes.com are designed for frog exposure directly with terrain, while protecting coffin bone, sole, & overall hoof structure with 14 mm of flexible material similar to natural hoof for shock absorption, & traction. Do NOT over trim or pare frog excessively. Allow the frog to do its job. Only remove frayed or jagged pieces if any.

How do the shoes prevent interference & forging?

Shoe is designed similar to feral hoof traveling over hard terrain, when combined with Golden Ratio Measuring & Trimming tends to avoid tendon, suspensory, ligament, & forging issues, as well as align bone structures, helping to quicken & lengthen stride while protecting from sole to spine

Can this shoe help our OTTB with foot issues & arthritis in LF fetlock

Yes, trimmed properly the shoe should be more comfortable than metal

SLIPPERY-SNOW-ICE-CEMENT-ASPHALT

How are the shoes on snow and ice?
Does snow build-up or cause snowballs?

We don’t know. We’ve shipped to Canada without feedback or incident.

Can studs be applied?

Four V-Trak Carbide Nails (2) on each branch front & rear prolong the life of the shoe & work to avoid on cement & asphalt in Arizona, as well as on ice & snow in Pennsylvania

Are the shoes slippery on cement & asphalt?

They are far better than metal shoes on cement or asphalt. Four V-Trak Carbide Nails (2) on each branch front & rear prolong the life of the shoe & work to avoid slipping on cement & asphalt in Arizona

RACEHORSES

Can these shoes be used on racehorses?

We currently haven’t had any feedback.

Are goldenwings put on with nails as a conventional shoe?

Nails

What is their longevity when used for say weekly trail riding & grass pastures?

Up to 16 weeks over the rocky stony Sonoran Desert

In other words are they a one time use?

Resets some times several Check out reviews on website as well.

I can see that a farrier that has some knowledge of your shoes would be required to mount them?

Very simple to install, again see reviews & videos on website or here.

https://www.horseflix.com/goldenwingshorseshoes

Hot shoes last much longer on the horse than cold mounted shoes.

Usually not so, metal installed hot or cold is usually dependent upon the terrain used upon to determine wear
Goldenwingshorseshoes will outwear metal on most terrain, again see installation videos with shoes that were on 12-14 weeks due to mismatched owner/farrier time schedules for shoeing

Obviously yours are cold mounted.

Yes, no forge, anvil, or rounding hammer

Are epoxies (or whatever) used to assure a perfect fit to the hoof?

only rasp, nippers, and driving hammer.

Are there any farriers in Central Alabama you would recommend?

Not at this time to our knowledge, we've just started a Farrier Page
Any competent farrier, & most owners, can install, very simple, see installation videos on website or above at horseflix

Golden Wings Horseshoes

Synthetic Polyurethane Therapy Plastic Epoxy Horseshoes For Farriers and Horses.

Sound from the Ground Up!