FAQ

GOLDEN RULE

CUSTOMER SERVICE

OUR GOAL, YOUR 100% SATISFACTION OR MONEY BACK GUARANTEE

IF YOU LIKE TO DISCUSS ANY QUESTION OR CONCERN, PLEASE CALL (602) 909-3144 8:00 A--9:00 P ARIZONA TIME ZONE

We’ll Do our best to answer. Or leave a voice mail. OR PREFERRED PLEASE TEXT, Or email, for a convenient time of day for your time zone location, to goldenwingshorseshoes@gmail.com. We’ll return your inquiry, as quickly as possible.

QUESTIONS OR CONCERNS

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ORDERING-SHIPPING-PRICING

Are shoes sold separately or pairs?

How do I place an order by phone?

What phone # may we call for info, or to discuss my order?

What are order options if there are no payment option for my location?

How quickly can I have shoes shipped? What does shipping cost?

Where can I buy your shoes in Pennsylvania?

Do you ship to Canada, if so, approximate price?

What phone should I call, package was damaged, & order was incomplete?

Do you have a stock list for Australia to read about the product?

Can I purchase shoes for delivery in Australia, if so what’s the cost?

MULE FOOTED

Will the shoe fit a more oblong horse hoof than normal?
Can they be put on mules?

FARRIER/ OWNER INSTALLATION

Do you have any farriers near Raleigh, N.C.?

Do you have directions for a farrier that’s never used them before?

Must a farrier have knowledge to mount them?

Why is the Golden Ration important for these shoes?

How are shoes modified to fit the hoof precisely?

What’s the purpose for the 2 front nail holes?

Could you please send information about how to apply the shoes?

PROPERLY SIZING

How do I fit the shoes properly without heating & bending?

How do I order correct size & convert inches to millimeters?
My horse wears a size 1, no idea how to convert to mm, it’s overwhelming for an owner, is there a number to call to get the right size?

Do I just put them on the front hooves?

What size do I order for a size O?
What size do I order for a double 00?
I’m confused, how do I size metric from inches?
What size should I order for a #4 size?

Do you make pony shoes?

NAILS-GLUE-DURABILITY-RESETTING

How do these shoes attach to the hoof?

Are these single-use shoes?
Are the shoes resettable?

Can the shoes be glued, if so, what glue is recommended?
Are epoxies used to assure a perfect fit?

Do you have new shoes each time the horse is trimmed?
What’s the longevity compared to steel or aluminum?

Do the shoes stay tight at the heels, or pull away as the horse moves?

LAMINITIUS=CUSHINGS-ISSUES

We have a pony that suffers from Laminitis, would these shoes help her?
What has been your experience for Laminitis horses?
Have a Cushings horse with Laminitis. I’m a barefoot believer, but horse has been in shoes for 5 months due to her deteriorating condition, What’s your experience with these types of horses in your shoes?
20-year-old Paso Fino mare has Cushings, Laminitis, & rotation in both front, is on aluminum with pads & silicone, would they be OK for her?
Mare with slight rotation R. F. hoof, when shod is fine, when barefoot a little gimpy, would your shoe help her healing process?

We don’t know, nor make any claim regarding Laminitis, Rotation, or Cushings Issues.
Several have ordered to experiment with Laminitis. We’ve asked they give us their assessment and opinion of their merit. None to our knowledge have ordered to experiment with a Cushings horse. Please check out the Testimonials page, for a review from an owner about a Laminitis Horse using Goldenwingshorseshoes and Golden Ratio Measuring and Trimming Protocol for your consideration. She has since using the shoes taken her horse to Barrell Racing Finals in 2 Canadian Provinces.

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NAVICULAR SYNDROME

Would this type of shoe be helpful to ease severe navicular pain?

We don’t know, nor make any claim regarding Navicular Syndrome.
Several have ordered to experiment with Navicular Syndrome. We’ve asked they give us their assessment and opinion of their merit. Please check out the Testimonials page, for a review from a farrier about a Sound Navicular Horse using Goldenwingshorseshoes and Golden Ratio Measuring and Trimming Protocol for your consideration.

LAMENESS & HOOF ISSUES

Do they help stumbling issues?

Long toe, underrun heels, with wedges, can these pull the heel/toe back?

Do these shoes support the back of hoof and heels?

Very thin soles, very lame, walks around in ½ acre paddock daily with boots, off late afternoon, on shavings, can he be more comfortable?
Will they help my mare with flat front feet, ouchy barefoot, won’t move?

How do these shoes allow the hoof to expand & contract?

How is the frog able to function properly?

Exposed frogs interact directly with terrain barefoot, non-exposed frogs are considered to interact with shoes padded or a shoe material placed to avoid direct exposure with terrain. Goldenwingshorseshoes.com are designed for frog exposure directly with terrain, while protecting coffin bone, sole, & overall hoof structure with 14 mm of flexible material similar to natural hoof for shock absorption, & traction. Do NOT over trim or pare frog excessively. Allow the frog to do its job. Only remove frayed or jagged pieces if any.

How do the shoes prevent interference & forging?

Can this shoe help our OTTB with foot issues & arthritis in LF fetlock

SLIPPERY-SNOW-ICE-CEMENT-ASPHALT

How are the shoes on snow and ice?
Does snow build-up or cause snowballs?

Can studs be applied?

Are the shoes slippery on cement & asphalt?

RACEHORSES

Can these shoes be used on racehorses?

Are goldenwings put on with nails as a conventional shoe?

Nails

What is their longevity when used for say weekly trail riding & grass pastures?

Up to 16 weeks over the rocky stony Sonoran Desert

In other words are they a one time use?

Resets some times several Check out reviews on website as well.

I can see that a farrier that has some knowledge of your shoes would be required to mount them?

Very simple to install, again see reviews & videos on website or here.

https://www.horseflix.com/goldenwingshorseshoes

Hot shoes last much longer on the horse than cold mounted shoes.

Usually not so, metal installed hot or cold is usually dependent upon the terrain used upon to determine wear
Goldenwingshorseshoes will outwear metal on most terrain, again see installation videos with shoes that were on 12-14 weeks due to mismatched owner/farrier time schedules for shoeing

Obviously yours are cold mounted.

Yes, no forge, anvil, or rounding hammer

Are epoxies (or whatever) used to assure a perfect fit to the hoof?

only rasp, nippers, and driving hammer.

Are there any farriers in Central Alabama you would recommend?

Not at this time to our knowledge, we've just started a Farrier Page
Any competent farrier, & most owners, can install, very simple, see installation videos on website or above at horseflix

Golden Wings Horseshoes

Synthetic Polyurethane Therapy Plastic Epoxy Horseshoes For Farriers and Horses.

Sound from the Ground Up!